Privacy Policy Website and Social Media
This Privacy Policy for the website and our social media channels describes how PCI Augsburg GmbH ("PCI" or "we" or "us" or "our"), as the legal entity responsible for the processing of your personal data (data controller) processes the personal data and other information of users ("you" or "your"), in particular for the purposes of the General Data Protection Regulation ("GDPR"), when you use the website www.pci-augsburg.eu/en ("website").
Information about the processing of your personal data on the website can be found in Section 1 et seq. on our social media channels in Annex II.
1. Categories of personal data, processing purposes, legal basis and source
a. Personal data actively provided by you:
Below you will find information about the processing of your data that you have actively provided to us.
aa. Newsletter registration
If you register for the newsletter and agree to receive the newsletter and the processing of your email address for this purpose, you will be asked to provide your email address, title, first name and last name. Optionally, you can also specify the industry to which you belong. The following data is also stored at the time of registration: date and time of registration, IP address of the accessing computer.
We use this data to send you newsletters on a regular basis. Providing information in the newsletter registration form is voluntary. However, you will not receive any newsletters without providing the information marked as mandatory.
The legal basis for the processing of your personal data for sending newsletters is consent (Art. 6 para. 1 lit. a GDPR). To prove your consent, we also store your personal data on the basis of Art. 6 (1) (c) in conjunction with Art. 5 (1) (a), (2), Art. 7 (1) (fulfilment of a legal obligation) and on the basis of Art. 6 (1) (f) GDPR. In doing so, we pursue the legitimate interest of being able to prove that consent has been given.
bb. Contact form
If you use our contact form, you can provide the following personal data about yourself: subject of your request, title, first name, last name, e-mail address, company, content of any uploaded files, PCI product, content of your message. Your request, your first name, your last name, your e-mail address and your message are mandatory details (see * marking) that we require in order to process your contact request. The remaining information is voluntary.
The purpose of processing your data is to receive and process enquiries, complaints and other feedback.
The legal basis for this processing is our legitimate interest in pursuing the aforementioned purposes (Art. 6 para. 1 lit. f GDPR). We may also be obliged to disclose your data at the request of government agencies (Art. 6 para. 1 lit. c GDPR).
cc. Technical chat (only in German version)
On our website, we offer you the option of using a live chat with one of our employees as an information and contact channel (only for German-speaking users). If you contact us via the technical chat, we receive and process the following data: your role (private builder, commercial craftsman, dealer, planner/architect) as well as your request or question and additional voluntary information, such as first name, surname and e-mail address.
The purpose of processing your data is to process your enquiry and to check the quality of our responses (quality management).
The legal basis for this processing is our legitimate interest in pursuing the aforementioned purposes (Art. 6 para. 1 lit. f GDPR). If we already have a contractual relationship with you, this is also the legal basis (Art. 6 para. 1 lit. b GDPR). We may also be obliged to disclose your data at the request of government agencies (Art. 6 para. 1 lit. c GDPR).
dd. Ordering/sending advertising gifts
We also process your personal data for the purpose of sending advertising gifts when you order independently via our websites and landing pages (e.g. PCI solution cards). If you wish to receive advertising gifts, we need the information requested in the respective input mask. These are usually: title, first name, last name, company, address, ZIP code, city, country, email address, industry. In return for receiving the advertising gifts, you agree to receive newsletters for the respective marketing campaign. In this respect, I consent to PCI Augsburg GmbH, Piccardstraße 11, 86159 Augsburg, processing my e-mail address and sending me information about the current campaign by e-mail. In addition, I agree that PCI processes my delivery rate, open rate and click-through rate in the campaign newsletter. Tracking is used for an analysis of user behavior to create a user profile. A separate revocation of the above-mentioned evaluation of user behavior is not possible. The consents can be revoked at any time with effect for the future, without affecting the lawfulness of the processing carried out on the basis of the consents up to the revocation. You can voluntarily unsubscribe from our newsletter at any time using the unsubscribe button in any of our newsletters or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..
The legal basis for the processing of your personal data for the purpose of sending the advertising gifts is Art. 6 (1) (b) GDPR.
b. Other passively collected information:
In addition to the personal data that you actively provide, further information from you is automatically collected, processed and stored when you access the website – possibly for technical reasons.
aa. Provision of our website and creation of server log files
The following personal data is processed for the purpose of providing our website: the IP address of your computer, host name of the accessing computer, operating system used, information about your browser (browser type and version), the website you were on before you were redirected to our website, the URL or file that was requested, the date and time of your visit, the amount of data transferred, status information, such as error messages, specific information about the device used to access the website, including model, operating system, IP address, language, operator information and similar information.
The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Our legitimate interest lies in the provision of the website.
We process your personal data for the purposes of statistical analysis, improving the website, system security (e.g. preventing misuse) and error diagnosis. In doing so, we record information about each of your accesses to the server on which this website is located (so-called server log files). Your personal data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, your operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Our legitimate interest lies in the pursuit of the stated purpose. If it is necessary to disclose your personal data to government agencies at their request, the legal basis for the processing is Art. 6 (1) (c) GDPR.
The following recipients may have access to your personal data: our hosting provider, internal departments, external technical support service providers, government agencies on request.
bb. Use of cookies and similar technologies
We also use cookies and similar technologies on the website. For more information on this, please see our Cookie Notice which is available in the cookie settings at the bottom of our website as well as in our Cookie Notice.
Open cookie settings
cc. Newsletter tracking
If you consent to newsletter tracking, a pixel is used to evaluate whether you have opened the respective email and clicked on any links contained therein. We use this data to identify the reading habits of our subscribers and to optimize the content of the newsletter for all subscribers. Your consent to newsletter tracking is voluntary. Without your consent, we cannot use your reading habits to optimize the newsletter. The legal basis for the processing of your personal data for newsletter tracking is consent (Art. 6 para. 1 lit. a GDPR). To prove your consent, we also store your personal data on the basis of Art. 6 (1) (c) in conjunction with Art. 5 (1) (a), (2), Art. 7 (1) (fulfilment of a legal obligation) and on the basis of Art. 6 (1) (f) GDPR. In doing so, we pursue the legitimate interest of being able to prove that consent has been given.
2. Sale of personal data
PCI does not sell personal data.
3. Recipient
In principle, only those departments within our company and the employees working there have access to your personal data that absolutely require such access to fulfill their functions or tasks.
We only pass on your personal data to external recipients if there is a legal justification for doing so or if you have consented to this. External recipients may be:
a. Transfer to service providers
PCI uses external service providers who act as processors for PCI to provide certain services to PCI, such as website service providers, marketing service providers, or IT support service providers. In providing such services, the external service providers may have access to and/or process your personal data.
These external service providers are subject to contractual obligations to implement appropriate technical and organizational security measures to protect the personal data and to process the personal data only in accordance with our instructions and in accordance with applicable data protection laws.
b. Other recipients
Some of our colleagues who administer the website and provide IT services may be employees of our group companies. In managing the website, our colleagues may have access to and/or process your personal data. In these cases, the respective group company acts as our processor.
The respective transfer of your personal data is based on our legitimate interests. Our legitimate interests are the transfer of personal data within the group of companies for internal administrative and support purposes. Access is limited to employees who only need to have the necessary knowledge.
PCI may also transfer your personal information to law enforcement agencies, government agencies, legal advisors, and external consultants in accordance with applicable data protection laws. The legal basis for such processing is compliance with a legal obligation to which PCI is subject (Art. 6 para. 1 lit. c GDPR) or legitimate interests, such as the exercise or defense of legal claims (Art. 6 para. 1 lit. f GDPR).
4. Transfers to third countries
Some of the recipients to whom personal data is transferred may be located in third countries outside the European Union (EU) or the European Economic Area. For some countries in which recipients are based, adequacy decisions have been issued by the EU Commission. The transfer of data to Switzerland is legitimized on the basis of an adequacy decision of the EU Commission. A copy of the decision is available at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32000D0518. Where recipients are located in third countries without an adequacy decision by the EU Commission, PCI will take necessary measures to ensure that such transfers are adequately protected under applicable data protection rules (e.g. by implementing EU Standard Contractual Clauses). You may request a copy of the specific safeguards to ensure an adequate level of data protection using the contact details provided in Section 7.
5. What rights do you have and how can you assert your rights?
If you have given your consent, you may withdraw this consent at any time with future effect. Such withdrawal will not affect the lawfulness of the processing prior to the withdrawal of consent.
Under applicable data protection laws, you may have the right to access, rectification of your personal data, erasure of your personal data, restriction of processing of your personal data, data portability and the right to object to the processing of your personal data. Please note that these rights may be restricted under applicable national data protection law.
You also have the right to lodge a complaint with the competent data protection authority. To exercise your rights, please contact us as indicated in section 7. Or use the specific web form "Exercising your data protection rights" available on the company's website.
For more information on these rights, please see Appendix I.
6. How long do we keep your personal data?
Your personal data will be retained for as long as necessary to provide the requested services. We also delete your personal data when PCI no longer needs to use it to comply with contractual or legal obligations, or when the data is no longer necessary for our legitimate interests and no other legal basis for processing the data applies. We will remove them from our systems and records unless we need to retain your data, including personal data, to comply with legal or regulatory obligations to which PCI is subject, such as legal retention periods.
7. Contact us
If you have any concerns or questions about this Website Privacy Notice, please contact us as follows:
PCI Augsburg GmbH
Piccardstrasse 11
86159 Augsburg
Tel.: +49 821 5901 0
Fax: +49 821 5901 372
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
The contact details of our Data Protection Officer are as follows:
Daniel Kanthaus
Sika Holding CH AG & Co KG
Kornwestheimer Straße 103-107
D-70439 Stuttgart
Tel.: +49 711 800 96973
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Appendix I: Your rights
(a) Right of access: You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed and, if so, to request access to the processing of your personal data. The information to be provided includes, but is not limited to, the purposes of the processing, the categories of personal data concerned and the recipients or categories of recipients to whom the personal data has been or will be disclosed. However, this is not an absolute right, and the interests of other people may limit your right of access.
You have the right to receive a copy of the personal data to be processed.
Your requests are generally free of charge. In the event that your request is manifestly unfounded or excessively frequent, we may charge a reasonable fee based on administrative costs, in particular due to the repetition rate.
(b) Right to rectification: You have the right to ask us to correct any inaccurate personal data about you. Depending on the purpose of the processing, you may have the right to complete incomplete personal data, including a supplementary statement.
(c) Right to erasure ("right to be forgotten"): You have the right to ask us to erase your personal data and we may be required to delete that personal data.
(d) Right to restriction of processing: Within the framework of the provisions of Art. 18 GDPR, you have the right to demand a restriction of the processing of data concerning you.
(e) Right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and you may have the right to transmit this data from us to another controller without hindrance.
(f) Right to lodge a complaint: If you believe that the processing of your personal data infringes data protection law, you can also lodge a complaint with a supervisory authority, in particular in the EU Member State or federal state of your habitual residence, place of work or the place of the alleged infringement you complain of. This also applies to the supervisory authority responsible for us: Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany.
(g) Revocation of your consent: If you have given your consent to the processing of your data, you can revoke it at any time with effect for the future. The lawfulness of the processing of your data until the revocation remains unaffected by this.
(h) Right to object: You have the right to object, on grounds relating to your particular situation, to the processing of your personal data by us on the basis of Art. 6 (1) (f) GDPR; this also applies to profiling based on these provisions.
Where your personal data is processed for direct marketing purposes, you also have the right to object at any time to the processing of your personal data for such marketing, including profiling to the extent that it is related to such direct marketing. In this case, your personal data will no longer be processed by us for such purposes.
Appendix II: Social Media Channels
We provide links to the various social media channels on our website to promote our business and promote our products.
Depending on the social media channel and service you use, we may have access to personal information you provide, such as personal information available on your social media profile.
1. Social Media Channels
a. Meta Services
PCI uses services of the provider
Meta Platforms Ireland Limited (hereinafter referred to as “Meta”)
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Irland
For more information about Meta's Privacy Policy, which applies to most of Meta's services and products, including Facebook and Instagram, please visit:
https://www.facebook.com/privacy/policy
https://privacycenter.instagram.com/policy
aa. Facebook-Insights
To optimize the PCI Facebook page in terms of user-friendliness and to further develop our products and services, we use the "Facebook Insights" function. For this purpose, PCI is jointly responsible with Facebook for the processing of personal data. Statistics are created using cookies that are stored by Facebook on the visitor's device.
We process this data to optimize our Facebook fan page in terms of user-friendliness and further development of our services and products. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our LinkedIn company page more user-friendly and further developing our services and products.
Information on which of the joint controllers comply with the obligations under the GDPR in relation to the processing of "Facebook Insight" can be found in the Facebook Page Insight Controller Addendum, which is available at the following link. Please note that this addendum applies to anyone who manages Facebook Pages within the European Economic Area: https://facebook.com/legal/terms/page_controller_addendum
Meta provides you with more information on joint responsibility and processing here.
In connection with your visit to our fan page, Meta also processes personal data. In this case, the processing is the sole responsibility of Meta and without our knowledge.
Please note that Meta processes your personal data when you visit our company profile, even if you do not have a user account or are not logged in.
bb. Interaction (use of Facebook features)
We process the following categories of data from you if you wish to contact us via our Facebook page: Profile name, profile picture, “Like” information, sharing a post, “Follower” request and status, comment, comment period, content of the message, date and time of the message. You can voluntarily provide further personal data. The purpose of the processing is to interact with visitors, receive and process inquiries, complaints or other feedback. The legal basis for this data processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of further developing our services and products as well as effective public communication for brand building. In addition to the platform provider, the recipients of your data are the responsible PCI employees from the marketing department and external agencies for managing our profile. All personal data collected in connection with your request will be deleted after your request has been processed, unless storage is necessary for the documentation of other processes (e.g. for the subsequent conclusion of a contract).
b. LinkedIn
PCI uses services of the provider
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
For more information on LinkedIn's privacy policy, please visit:
https://www.linkedin.com/legal/privacy-policy
aa. Page Insights
We use the "Page Insights" functionality of our LinkedIn company page as a joint controller with LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ( contact to the Data Protection Officer). In the case of the Page Insights service, which is jointly responsible, we are only provided with statistical data about usage. We process this data to optimize our LinkedIn company page in terms of user-friendliness and further development of our services and products. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our LinkedIn company page more user-friendly and further developing our services and products. In addition to the platform provider, the recipients of your data are the responsible PCI employees from the marketing department as well as external agencies to manage our profile.
Regarding this service, we have entered into an agreement with LinkedIn Ireland Unlimited Company, which you can view here. LinkedIn Ireland Unlimited Company's privacy policy can be found here: Privacy Policy.
You can assert your rights as a data subject both against us (see section 2) and directly against LinkedIn Ireland Unlimited Company. LinkedIn Ireland Unlimited Company will be able to react more quickly to the processes for which it is responsible, which is why we recommend that you contact them directly.
In connection with your visit to our company profile, LinkedIn also processes personal data. In this case, the processing is the sole responsibility of LinkedIn and without our knowledge. LinkedIn provides information about their data processing at https://de.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy.
Please note that LinkedIn processes your personal data when you visit our company profile, even if you do not have a user account or are not logged in.
bb. Interaction (use of LinkedIn features)
We process the following categories of data from you if you wish to contact us via our LinkedIn page: Profile name, profile picture, “Like” information, sharing a post, “Follower” request and status, comment, comment period, content of the message, date and time of the message. You can voluntarily provide further personal data. Data processing for the purpose of contacting us and responding to your request is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of further developing our services and products as well as effective public communication for brand building. In addition to the platform provider, the recipients of your data are the responsible PCI employees and external agencies for managing our profile. All personal data collected in connection with your request will be deleted after your request has been processed, unless the storage is necessary for the documentation of other processes (e.g. for a later conclusion of a contract).
c. Xing
PCI uses services of the provider
• New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany for users residing in the European Union, the European Economic Area and Switzerland
Further information on the Xing privacy policy can be found at:
https://privacy.xing.com/de/datenschutzerklaerung
aa. Page Insights
We use the "Page Insights" functionality of our Xing company page as a joint controller with New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany (contact to the data protection officer). In the case of the Page Insights service, which is jointly responsible, we are only provided with statistical data about usage. We process this data to optimise our Xing website with regard to user-friendliness and the further development of our services and products. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our Xing company page more user-friendly and further developing our services and products. In addition to the platform provider, the recipients of your data are the responsible PCI employees from the marketing department as well as external agencies for the administration of our profile.
You can assert your rights as a data subject both against us (see section 2) and directly against New Work SE. New Work SE will be able to respond more quickly with regard to the processes for which it is responsible, which is why we recommend that you contact it directly.
In connection with your visit to our company profile, Xing also processes personal data. In this case, the processing is the sole responsibility of Xing and without our knowledge. Xing provides information on their data processing under https://privacy.xing.com/de/datenschutzerklaerung.
Please note that Xing processes your personal data when you visit our company profile, even if you do not have a user account or are not logged in.
bb. Interaction (use of the Xing functions)
We process the following categories of data from you if you wish to contact us via Xing: Profile name, profile picture, “Like” information, sharing a post, “Follower” request and status, comment, time period of the comment, content of the message, date and time of the message. You can voluntarily provide further personal data. Data processing for the purpose of contacting us and responding to your request is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of further developing our services and products as well as effective public communication for brand building. In addition to the platform provider, the recipients of your data are the responsible PCI employees and external agencies for managing our profile. All personal data collected in connection with your request will be deleted after your request has been processed, unless the storage is necessary for the documentation of other processes (e.g. for a later conclusion of a contract).
d. YouTube
aa. YouTube Channel
PCI uses services of the provider
We process the following categories of data from you when you interact with us via our YouTube channel: Profile name, profile picture, “Like”/“Dislike” information, content and time of a comment, “Subscribe to channel” indication, sharing a video. Data processing is carried out for the purpose of interacting with visitors, receiving and processing inquiries, complaints and other feedback. The legal basis for this is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of further developing our services and products, controlling and improving our business processes, business analyses, public communication for branding and processing messages. The recipients of your data are the responsible PCI employees and external agencies for managing our profile. All personal data collected in connection with your request will be deleted after your request has been processed, unless the storage is necessary for the documentation of other processes (e.g. for a later conclusion of a contract).
For more information about the privacy policy for YouTube, please visit:
https://policies.google.com/privacy
Please note that Google processes your personal data when you visit our company profile, even if you do not have a user account or are not logged in.
bb. YouTube Analytics
To optimize the PCI YouTube channel in terms of user-friendliness and to further develop our products and services, we use the "YouTube Analytics" function.
We process this data to optimize our YouTube channel in terms of user-friendliness and the further development of our services and products. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our YouTube channel more user-friendly and further developing our services and products.
e. TikTok
PCI uses services of the provider
We would like to expressly point out that TikTok stores the data of users of its services (e.g. personal information, IP address, etc.) and may also use it for business purposes. For more information on data processing by TikTok, please refer to TikTok's privacy policy at the following link: https://www.tiktok.com/legal/page/eea/privacy-policy/de
We have no influence on the data collection and further processing by TikTok. In addition, it is not clear to us to what extent, where and for how long the data is stored, to what extent TikTok complies with deletion obligations, what evaluations and links are made with the data and to whom the data is passed on.
Storage and processing of your data
As a matter of principle, we do not store or process any of your personal data.
You can contact TikTok's data protection officer via the online contact form provided by TikTok at https://www.tiktok.com/legal/report/DPO.
Further information on data processing and contacting us can be found on the following TikTok support pages:
https://support.tiktok.com/de
You can find out more about the possibility of viewing your own data on TikTok here:
https://support.tiktok.com/de/account-and-privacy/account-information
Information on the available personalization and data protection settings can be found here (with further references):
https://support.tiktok.com/de/account-and-privacy/account-privacy-settings
You can also request information through the TikTok privacy form or archive requirements:
https://www.tiktok.com/legal/report/privacy?lang=de
TikTok Page Insights
TikTok provides us with so-called "page insights" (analytics) for our TikTok page: TikTok Analytics. This is aggregated data that helps us understand how people interact with our site. Site Insights may be based on personal information collected in connection with a visit or interaction of individuals with our Site and its content. This is done in accordance with Art. 6 (1) (f) GDPR in order to ensure an optimized presentation of our offer and effective communication with interested parties.
Right to object
You can object to the processing of your data for the aforementioned purposes at any time by changing your advertising settings in your TikTok user account accordingly. You can do this under "Settings and Privacy" by adjusting the "personalized advertising".
2. Analysis of our social media channels
To analyze our social media channels, we use the tool "Fanpage Karma".
This allows us to evaluate the use of our services and obtain valuable information about the needs of our users. Fanpage Karma uses the access to the data from Facebook, YouTube and Instagram that we share exclusively to request extended statistics via the interfaces, such as the reach of our posts, the number of views of our videos or the development of our subscriber numbers[CF1] . The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our social media accounts more user-friendly and further developing our services and products. The recipients of your data are the employees of our marketing department, our sub-processor uphill GmbH, as well as the external agency: zwetschke GmbH & Co. KG, Proviantbachstraße 1 1/2, 86153 Augsburg, Germany for the administration of our profile.
3. Implementation of competitions
If you take part in one of our competitions via our social media channels, we will also process your data for the purpose of conducting the respective competition. The purpose of the processing of personal data is to determine the winner(s) as well as to announce them and draw the prizes. For this purpose, the names of the users of those who participate in the competition are first stored and the winners are drawn from them. We will then announce the winners and approach them to find out their contact details (name, e-mail address, postal address) and send the prizes. For this purpose, we may share your contact details with contracted service providers who will send the goods, depending on the case.
The legal basis for the processing of your personal data is Art. 6 (1) (b) GDPR. We process your data in order to be able to determine and announce the winner of the competition and to be able to play out the corresponding prizes (implementation of the competition).
Information about the processing of your personal data on the website can be found in Section 1 et seq. on our social media channels in Annex II.
1. Categories of personal data, processing purposes, legal basis and source
a. Personal data actively provided by you:
Below you will find information about the processing of your data that you have actively provided to us.
aa. Newsletter registration
If you register for the newsletter and agree to receive the newsletter and the processing of your email address for this purpose, you will be asked to provide your email address, title, first name and last name. Optionally, you can also specify the industry to which you belong. The following data is also stored at the time of registration: date and time of registration, IP address of the accessing computer.
We use this data to send you newsletters on a regular basis. Providing information in the newsletter registration form is voluntary. However, you will not receive any newsletters without providing the information marked as mandatory.
The legal basis for the processing of your personal data for sending newsletters is consent (Art. 6 para. 1 lit. a GDPR). To prove your consent, we also store your personal data on the basis of Art. 6 (1) (c) in conjunction with Art. 5 (1) (a), (2), Art. 7 (1) (fulfilment of a legal obligation) and on the basis of Art. 6 (1) (f) GDPR. In doing so, we pursue the legitimate interest of being able to prove that consent has been given.
bb. Contact form
If you use our contact form, you can provide the following personal data about yourself: subject of your request, title, first name, last name, e-mail address, company, content of any uploaded files, PCI product, content of your message. Your request, your first name, your last name, your e-mail address and your message are mandatory details (see * marking) that we require in order to process your contact request. The remaining information is voluntary.
The purpose of processing your data is to receive and process enquiries, complaints and other feedback.
The legal basis for this processing is our legitimate interest in pursuing the aforementioned purposes (Art. 6 para. 1 lit. f GDPR). We may also be obliged to disclose your data at the request of government agencies (Art. 6 para. 1 lit. c GDPR).
cc. Technical chat (only in German version)
On our website, we offer you the option of using a live chat with one of our employees as an information and contact channel (only for German-speaking users). If you contact us via the technical chat, we receive and process the following data: your role (private builder, commercial craftsman, dealer, planner/architect) as well as your request or question and additional voluntary information, such as first name, surname and e-mail address.
The purpose of processing your data is to process your enquiry and to check the quality of our responses (quality management).
The legal basis for this processing is our legitimate interest in pursuing the aforementioned purposes (Art. 6 para. 1 lit. f GDPR). If we already have a contractual relationship with you, this is also the legal basis (Art. 6 para. 1 lit. b GDPR). We may also be obliged to disclose your data at the request of government agencies (Art. 6 para. 1 lit. c GDPR).
dd. Ordering/sending advertising gifts
We also process your personal data for the purpose of sending advertising gifts when you order independently via our websites and landing pages (e.g. PCI solution cards). If you wish to receive advertising gifts, we need the information requested in the respective input mask. These are usually: title, first name, last name, company, address, ZIP code, city, country, email address, industry. In return for receiving the advertising gifts, you agree to receive newsletters for the respective marketing campaign. In this respect, I consent to PCI Augsburg GmbH, Piccardstraße 11, 86159 Augsburg, processing my e-mail address and sending me information about the current campaign by e-mail. In addition, I agree that PCI processes my delivery rate, open rate and click-through rate in the campaign newsletter. Tracking is used for an analysis of user behavior to create a user profile. A separate revocation of the above-mentioned evaluation of user behavior is not possible. The consents can be revoked at any time with effect for the future, without affecting the lawfulness of the processing carried out on the basis of the consents up to the revocation. You can voluntarily unsubscribe from our newsletter at any time using the unsubscribe button in any of our newsletters or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..
The legal basis for the processing of your personal data for the purpose of sending the advertising gifts is Art. 6 (1) (b) GDPR.
b. Other passively collected information:
In addition to the personal data that you actively provide, further information from you is automatically collected, processed and stored when you access the website – possibly for technical reasons.
aa. Provision of our website and creation of server log files
The following personal data is processed for the purpose of providing our website: the IP address of your computer, host name of the accessing computer, operating system used, information about your browser (browser type and version), the website you were on before you were redirected to our website, the URL or file that was requested, the date and time of your visit, the amount of data transferred, status information, such as error messages, specific information about the device used to access the website, including model, operating system, IP address, language, operator information and similar information.
The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Our legitimate interest lies in the provision of the website.
We process your personal data for the purposes of statistical analysis, improving the website, system security (e.g. preventing misuse) and error diagnosis. In doing so, we record information about each of your accesses to the server on which this website is located (so-called server log files). Your personal data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, your operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Our legitimate interest lies in the pursuit of the stated purpose. If it is necessary to disclose your personal data to government agencies at their request, the legal basis for the processing is Art. 6 (1) (c) GDPR.
The following recipients may have access to your personal data: our hosting provider, internal departments, external technical support service providers, government agencies on request.
bb. Use of cookies and similar technologies
We also use cookies and similar technologies on the website. For more information on this, please see our Cookie Notice which is available in the cookie settings at the bottom of our website as well as in our Cookie Notice.
Open cookie settings
cc. Newsletter tracking
If you consent to newsletter tracking, a pixel is used to evaluate whether you have opened the respective email and clicked on any links contained therein. We use this data to identify the reading habits of our subscribers and to optimize the content of the newsletter for all subscribers. Your consent to newsletter tracking is voluntary. Without your consent, we cannot use your reading habits to optimize the newsletter. The legal basis for the processing of your personal data for newsletter tracking is consent (Art. 6 para. 1 lit. a GDPR). To prove your consent, we also store your personal data on the basis of Art. 6 (1) (c) in conjunction with Art. 5 (1) (a), (2), Art. 7 (1) (fulfilment of a legal obligation) and on the basis of Art. 6 (1) (f) GDPR. In doing so, we pursue the legitimate interest of being able to prove that consent has been given.
2. Sale of personal data
PCI does not sell personal data.
3. Recipient
In principle, only those departments within our company and the employees working there have access to your personal data that absolutely require such access to fulfill their functions or tasks.
We only pass on your personal data to external recipients if there is a legal justification for doing so or if you have consented to this. External recipients may be:
a. Transfer to service providers
PCI uses external service providers who act as processors for PCI to provide certain services to PCI, such as website service providers, marketing service providers, or IT support service providers. In providing such services, the external service providers may have access to and/or process your personal data.
These external service providers are subject to contractual obligations to implement appropriate technical and organizational security measures to protect the personal data and to process the personal data only in accordance with our instructions and in accordance with applicable data protection laws.
b. Other recipients
Some of our colleagues who administer the website and provide IT services may be employees of our group companies. In managing the website, our colleagues may have access to and/or process your personal data. In these cases, the respective group company acts as our processor.
The respective transfer of your personal data is based on our legitimate interests. Our legitimate interests are the transfer of personal data within the group of companies for internal administrative and support purposes. Access is limited to employees who only need to have the necessary knowledge.
PCI may also transfer your personal information to law enforcement agencies, government agencies, legal advisors, and external consultants in accordance with applicable data protection laws. The legal basis for such processing is compliance with a legal obligation to which PCI is subject (Art. 6 para. 1 lit. c GDPR) or legitimate interests, such as the exercise or defense of legal claims (Art. 6 para. 1 lit. f GDPR).
4. Transfers to third countries
Some of the recipients to whom personal data is transferred may be located in third countries outside the European Union (EU) or the European Economic Area. For some countries in which recipients are based, adequacy decisions have been issued by the EU Commission. The transfer of data to Switzerland is legitimized on the basis of an adequacy decision of the EU Commission. A copy of the decision is available at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32000D0518. Where recipients are located in third countries without an adequacy decision by the EU Commission, PCI will take necessary measures to ensure that such transfers are adequately protected under applicable data protection rules (e.g. by implementing EU Standard Contractual Clauses). You may request a copy of the specific safeguards to ensure an adequate level of data protection using the contact details provided in Section 7.
5. What rights do you have and how can you assert your rights?
If you have given your consent, you may withdraw this consent at any time with future effect. Such withdrawal will not affect the lawfulness of the processing prior to the withdrawal of consent.
Under applicable data protection laws, you may have the right to access, rectification of your personal data, erasure of your personal data, restriction of processing of your personal data, data portability and the right to object to the processing of your personal data. Please note that these rights may be restricted under applicable national data protection law.
You also have the right to lodge a complaint with the competent data protection authority. To exercise your rights, please contact us as indicated in section 7. Or use the specific web form "Exercising your data protection rights" available on the company's website.
For more information on these rights, please see Appendix I.
6. How long do we keep your personal data?
Your personal data will be retained for as long as necessary to provide the requested services. We also delete your personal data when PCI no longer needs to use it to comply with contractual or legal obligations, or when the data is no longer necessary for our legitimate interests and no other legal basis for processing the data applies. We will remove them from our systems and records unless we need to retain your data, including personal data, to comply with legal or regulatory obligations to which PCI is subject, such as legal retention periods.
7. Contact us
If you have any concerns or questions about this Website Privacy Notice, please contact us as follows:
PCI Augsburg GmbH
Piccardstrasse 11
86159 Augsburg
Tel.: +49 821 5901 0
Fax: +49 821 5901 372
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
The contact details of our Data Protection Officer are as follows:
Daniel Kanthaus
Sika Holding CH AG & Co KG
Kornwestheimer Straße 103-107
D-70439 Stuttgart
Tel.: +49 711 800 96973
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Appendix I: Your rights
(a) Right of access: You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed and, if so, to request access to the processing of your personal data. The information to be provided includes, but is not limited to, the purposes of the processing, the categories of personal data concerned and the recipients or categories of recipients to whom the personal data has been or will be disclosed. However, this is not an absolute right, and the interests of other people may limit your right of access.
You have the right to receive a copy of the personal data to be processed.
Your requests are generally free of charge. In the event that your request is manifestly unfounded or excessively frequent, we may charge a reasonable fee based on administrative costs, in particular due to the repetition rate.
(b) Right to rectification: You have the right to ask us to correct any inaccurate personal data about you. Depending on the purpose of the processing, you may have the right to complete incomplete personal data, including a supplementary statement.
(c) Right to erasure ("right to be forgotten"): You have the right to ask us to erase your personal data and we may be required to delete that personal data.
(d) Right to restriction of processing: Within the framework of the provisions of Art. 18 GDPR, you have the right to demand a restriction of the processing of data concerning you.
(e) Right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and you may have the right to transmit this data from us to another controller without hindrance.
(f) Right to lodge a complaint: If you believe that the processing of your personal data infringes data protection law, you can also lodge a complaint with a supervisory authority, in particular in the EU Member State or federal state of your habitual residence, place of work or the place of the alleged infringement you complain of. This also applies to the supervisory authority responsible for us: Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany.
(g) Revocation of your consent: If you have given your consent to the processing of your data, you can revoke it at any time with effect for the future. The lawfulness of the processing of your data until the revocation remains unaffected by this.
(h) Right to object: You have the right to object, on grounds relating to your particular situation, to the processing of your personal data by us on the basis of Art. 6 (1) (f) GDPR; this also applies to profiling based on these provisions.
Where your personal data is processed for direct marketing purposes, you also have the right to object at any time to the processing of your personal data for such marketing, including profiling to the extent that it is related to such direct marketing. In this case, your personal data will no longer be processed by us for such purposes.
Appendix II: Social Media Channels
We provide links to the various social media channels on our website to promote our business and promote our products.
Depending on the social media channel and service you use, we may have access to personal information you provide, such as personal information available on your social media profile.
1. Social Media Channels
a. Meta Services
PCI uses services of the provider
Meta Platforms Ireland Limited (hereinafter referred to as “Meta”)
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Irland
For more information about Meta's Privacy Policy, which applies to most of Meta's services and products, including Facebook and Instagram, please visit:
https://www.facebook.com/privacy/policy
https://privacycenter.instagram.com/policy
aa. Facebook-Insights
To optimize the PCI Facebook page in terms of user-friendliness and to further develop our products and services, we use the "Facebook Insights" function. For this purpose, PCI is jointly responsible with Facebook for the processing of personal data. Statistics are created using cookies that are stored by Facebook on the visitor's device.
We process this data to optimize our Facebook fan page in terms of user-friendliness and further development of our services and products. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our LinkedIn company page more user-friendly and further developing our services and products.
Information on which of the joint controllers comply with the obligations under the GDPR in relation to the processing of "Facebook Insight" can be found in the Facebook Page Insight Controller Addendum, which is available at the following link. Please note that this addendum applies to anyone who manages Facebook Pages within the European Economic Area: https://facebook.com/legal/terms/page_controller_addendum
Meta provides you with more information on joint responsibility and processing here.
In connection with your visit to our fan page, Meta also processes personal data. In this case, the processing is the sole responsibility of Meta and without our knowledge.
Please note that Meta processes your personal data when you visit our company profile, even if you do not have a user account or are not logged in.
bb. Interaction (use of Facebook features)
We process the following categories of data from you if you wish to contact us via our Facebook page: Profile name, profile picture, “Like” information, sharing a post, “Follower” request and status, comment, comment period, content of the message, date and time of the message. You can voluntarily provide further personal data. The purpose of the processing is to interact with visitors, receive and process inquiries, complaints or other feedback. The legal basis for this data processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of further developing our services and products as well as effective public communication for brand building. In addition to the platform provider, the recipients of your data are the responsible PCI employees from the marketing department and external agencies for managing our profile. All personal data collected in connection with your request will be deleted after your request has been processed, unless storage is necessary for the documentation of other processes (e.g. for the subsequent conclusion of a contract).
b. LinkedIn
PCI uses services of the provider
- LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland for users residing in the European Union, the European Economic Area and Switzerland
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
For more information on LinkedIn's privacy policy, please visit:
https://www.linkedin.com/legal/privacy-policy
aa. Page Insights
We use the "Page Insights" functionality of our LinkedIn company page as a joint controller with LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ( contact to the Data Protection Officer). In the case of the Page Insights service, which is jointly responsible, we are only provided with statistical data about usage. We process this data to optimize our LinkedIn company page in terms of user-friendliness and further development of our services and products. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our LinkedIn company page more user-friendly and further developing our services and products. In addition to the platform provider, the recipients of your data are the responsible PCI employees from the marketing department as well as external agencies to manage our profile.
Regarding this service, we have entered into an agreement with LinkedIn Ireland Unlimited Company, which you can view here. LinkedIn Ireland Unlimited Company's privacy policy can be found here: Privacy Policy.
You can assert your rights as a data subject both against us (see section 2) and directly against LinkedIn Ireland Unlimited Company. LinkedIn Ireland Unlimited Company will be able to react more quickly to the processes for which it is responsible, which is why we recommend that you contact them directly.
In connection with your visit to our company profile, LinkedIn also processes personal data. In this case, the processing is the sole responsibility of LinkedIn and without our knowledge. LinkedIn provides information about their data processing at https://de.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy.
Please note that LinkedIn processes your personal data when you visit our company profile, even if you do not have a user account or are not logged in.
bb. Interaction (use of LinkedIn features)
We process the following categories of data from you if you wish to contact us via our LinkedIn page: Profile name, profile picture, “Like” information, sharing a post, “Follower” request and status, comment, comment period, content of the message, date and time of the message. You can voluntarily provide further personal data. Data processing for the purpose of contacting us and responding to your request is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of further developing our services and products as well as effective public communication for brand building. In addition to the platform provider, the recipients of your data are the responsible PCI employees and external agencies for managing our profile. All personal data collected in connection with your request will be deleted after your request has been processed, unless the storage is necessary for the documentation of other processes (e.g. for a later conclusion of a contract).
c. Xing
PCI uses services of the provider
• New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany for users residing in the European Union, the European Economic Area and Switzerland
Further information on the Xing privacy policy can be found at:
https://privacy.xing.com/de/datenschutzerklaerung
aa. Page Insights
We use the "Page Insights" functionality of our Xing company page as a joint controller with New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany (contact to the data protection officer). In the case of the Page Insights service, which is jointly responsible, we are only provided with statistical data about usage. We process this data to optimise our Xing website with regard to user-friendliness and the further development of our services and products. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our Xing company page more user-friendly and further developing our services and products. In addition to the platform provider, the recipients of your data are the responsible PCI employees from the marketing department as well as external agencies for the administration of our profile.
You can assert your rights as a data subject both against us (see section 2) and directly against New Work SE. New Work SE will be able to respond more quickly with regard to the processes for which it is responsible, which is why we recommend that you contact it directly.
In connection with your visit to our company profile, Xing also processes personal data. In this case, the processing is the sole responsibility of Xing and without our knowledge. Xing provides information on their data processing under https://privacy.xing.com/de/datenschutzerklaerung.
Please note that Xing processes your personal data when you visit our company profile, even if you do not have a user account or are not logged in.
bb. Interaction (use of the Xing functions)
We process the following categories of data from you if you wish to contact us via Xing: Profile name, profile picture, “Like” information, sharing a post, “Follower” request and status, comment, time period of the comment, content of the message, date and time of the message. You can voluntarily provide further personal data. Data processing for the purpose of contacting us and responding to your request is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of further developing our services and products as well as effective public communication for brand building. In addition to the platform provider, the recipients of your data are the responsible PCI employees and external agencies for managing our profile. All personal data collected in connection with your request will be deleted after your request has been processed, unless the storage is necessary for the documentation of other processes (e.g. for a later conclusion of a contract).
d. YouTube
aa. YouTube Channel
PCI uses services of the provider
- Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, For users residing in the European Economic Area or Switzerland.
We process the following categories of data from you when you interact with us via our YouTube channel: Profile name, profile picture, “Like”/“Dislike” information, content and time of a comment, “Subscribe to channel” indication, sharing a video. Data processing is carried out for the purpose of interacting with visitors, receiving and processing inquiries, complaints and other feedback. The legal basis for this is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of further developing our services and products, controlling and improving our business processes, business analyses, public communication for branding and processing messages. The recipients of your data are the responsible PCI employees and external agencies for managing our profile. All personal data collected in connection with your request will be deleted after your request has been processed, unless the storage is necessary for the documentation of other processes (e.g. for a later conclusion of a contract).
For more information about the privacy policy for YouTube, please visit:
https://policies.google.com/privacy
Please note that Google processes your personal data when you visit our company profile, even if you do not have a user account or are not logged in.
bb. YouTube Analytics
To optimize the PCI YouTube channel in terms of user-friendliness and to further develop our products and services, we use the "YouTube Analytics" function.
We process this data to optimize our YouTube channel in terms of user-friendliness and the further development of our services and products. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our YouTube channel more user-friendly and further developing our services and products.
e. TikTok
PCI uses services of the provider
- TikTok (TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland). Please carefully consider what personal data you share with us via TikTok.
We would like to expressly point out that TikTok stores the data of users of its services (e.g. personal information, IP address, etc.) and may also use it for business purposes. For more information on data processing by TikTok, please refer to TikTok's privacy policy at the following link: https://www.tiktok.com/legal/page/eea/privacy-policy/de
We have no influence on the data collection and further processing by TikTok. In addition, it is not clear to us to what extent, where and for how long the data is stored, to what extent TikTok complies with deletion obligations, what evaluations and links are made with the data and to whom the data is passed on.
Storage and processing of your data
As a matter of principle, we do not store or process any of your personal data.
You can contact TikTok's data protection officer via the online contact form provided by TikTok at https://www.tiktok.com/legal/report/DPO.
Further information on data processing and contacting us can be found on the following TikTok support pages:
https://support.tiktok.com/de
You can find out more about the possibility of viewing your own data on TikTok here:
https://support.tiktok.com/de/account-and-privacy/account-information
Information on the available personalization and data protection settings can be found here (with further references):
https://support.tiktok.com/de/account-and-privacy/account-privacy-settings
You can also request information through the TikTok privacy form or archive requirements:
https://www.tiktok.com/legal/report/privacy?lang=de
TikTok Page Insights
TikTok provides us with so-called "page insights" (analytics) for our TikTok page: TikTok Analytics. This is aggregated data that helps us understand how people interact with our site. Site Insights may be based on personal information collected in connection with a visit or interaction of individuals with our Site and its content. This is done in accordance with Art. 6 (1) (f) GDPR in order to ensure an optimized presentation of our offer and effective communication with interested parties.
Right to object
You can object to the processing of your data for the aforementioned purposes at any time by changing your advertising settings in your TikTok user account accordingly. You can do this under "Settings and Privacy" by adjusting the "personalized advertising".
2. Analysis of our social media channels
To analyze our social media channels, we use the tool "Fanpage Karma".
- uphill GmbH, Oranienstraße 188, 10999 Berlin, Germany
This allows us to evaluate the use of our services and obtain valuable information about the needs of our users. Fanpage Karma uses the access to the data from Facebook, YouTube and Instagram that we share exclusively to request extended statistics via the interfaces, such as the reach of our posts, the number of views of our videos or the development of our subscriber numbers[CF1] . The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. f GDPR). In doing so, we pursue the legitimate interest of making our social media accounts more user-friendly and further developing our services and products. The recipients of your data are the employees of our marketing department, our sub-processor uphill GmbH, as well as the external agency: zwetschke GmbH & Co. KG, Proviantbachstraße 1 1/2, 86153 Augsburg, Germany for the administration of our profile.
3. Implementation of competitions
If you take part in one of our competitions via our social media channels, we will also process your data for the purpose of conducting the respective competition. The purpose of the processing of personal data is to determine the winner(s) as well as to announce them and draw the prizes. For this purpose, the names of the users of those who participate in the competition are first stored and the winners are drawn from them. We will then announce the winners and approach them to find out their contact details (name, e-mail address, postal address) and send the prizes. For this purpose, we may share your contact details with contracted service providers who will send the goods, depending on the case.
The legal basis for the processing of your personal data is Art. 6 (1) (b) GDPR. We process your data in order to be able to determine and announce the winner of the competition and to be able to play out the corresponding prizes (implementation of the competition).
